FAQ

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Frequently Asked Questions

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Q. What is the check-in and check-out time?
A. Check-in starts from 15:00~22:00 and check- out is until 10:00 am.

Q. Is there dormitory room?
A. There is no dormitory room, all the rooms are a private room. 

Q. Can we stay with children?
A. All children are welcome. One child under 12 years is charged JPY 1980 per night when using existing beds.

Q. Is there internet connection?
A. Yes, free WiFi is provided throughout the property.

Q. Can we request an extra bed?
A. Unfortunately, there is no capacity for extra beds in the room. 

Q. Which credit card type can I use for payment?
A. You can pay with Visa, Master, JCB, American Express, Diners.

Q. Do you accommodate pets?
A. Unfortunately, we don?t accept any pets. We only accept assistance dog to stay.